Delivery Policy
At 3D made, we are committed to ensuring a reliable and efficient delivery service for all our customers. We aim to process and dispatch all orders within 1-2 working days, with delivery times varying depending on your location and chosen shipping method. Standard delivery typically takes 3-5 working days, while express options are available for faster delivery if required. Please note that delivery times may be subject to delays during peak periods, such as holidays or unforeseen circumstances.
Shipping fees are calculated at checkout based on your location and the weight of your order. We currently offer delivery to United kingdom,Ireland and United states , and unfortunately, we are unable to ship to Russia,Ukraine,israel,afghanistan and more places. For international orders, additional customs fees or import taxes may apply, which are the responsibility of the recipient.
Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor its progress. If you encounter any issues with your delivery or would like further assistance, please don't hesitate to contact our customer service team at info@3d-made.co.uk. Your satisfaction is our priority, and we are here to help ensure a smooth delivery experience.
Our Return Policy
We take pride in the quality of our products and strive to ensure they meet your expectations. Please note, returns are only accepted if the item is defective. To process a return, you will need to provide clear photographic evidence of the defect via email. Once we have reviewed and verified the issue, we will guide you through the next steps. For any queries or support, feel free to contact us.
International Policy
Welcome to 3D MADE's international policy page. Here you'll find information about our shipping destinations, customs, delivery times, and our returns policy for international orders. We aim to make your international shopping experience as smooth as possible. Please read the following details carefully.
Shipping Destinations
At 3D MADE, we're thrilled to offer our 3D printed wall mounts and figurines to customers around the globe. We ship virtually everywhere, ensuring that our unique products can reach you, no matter where you are.
Please be aware that international orders may be subject to customs duties, import taxes, and other fees levied by the destination country. These charges are the responsibility of the recipient. As customs policies vary widely from country to country, we recommend contacting your local customs office for more information prior to placing your order.
Shipping Costs and Delivery Times
Typical delivery times for international orders may take an additional 1-2 weeks on top of our standard shipping times. This allows for customs processing and international transit. While we strive to get your order to you as quickly as possible, please understand that unforeseen delays can sometimes occur due to factors beyond our control.
Please note that 3D MADE does not offer refunds or returns on international orders. We encourage you to carefully review your order before submitting it to ensure it meets your requirements. If you have any questions or concerns about a product, please contact us before placing your order, and we’ll be happy to assist you.